If you don’t find what you need here, please contact us and we’ll help you out.
HOW DOES EQUILIBRIUM WORK?
The bookshelf's modules are connected with a steel joint designed to withstand the weight of the books. The cantilevered design forces the load of the weight towards the center, while the tilt of the compartments replaces bookends with the force of gravity, keeping the books together.
CAN I DO DIFFERENT CONFIGURATIONS?
No. Equilibrium only has one configuration.
IS EQUILIBRIUM SAFE FOR KIDS?
Yes. Several families with babies and small children have purchased Equilibrium and they love it. Keep in mind that Equilibrium is not a toy and children should be advised to treat it carefully.
Do You ship worldwide?
Yes. We ship Malagana Design products all over the world via Fedex and UPS. You can order with confidence, knowing that we’ll do our best to get your goods you as quickly as possible. It takes just a few days to deliver your order, however we can’t guarantee exact delivery dates due to unexpected delays that could occur with customs etc. If you didn’t see your country listed in our shipping destinations please contact us at: firstname.lastname@example.org
Do I have to pay taxes or import fees?
No. Our prices include all applicable charges and taxes in the total price. You don’t need to pay for additional fees when you receive the goods.
What are the dimensions of the shipping box?
The box for Equilibrium measures 41”(105 cms)L x 17”(43 cms)W x 20” (51cms)H and weights76 lbs (34.5 Kg). The box for Equity measures 25.6”(65 cms)L x 18.1”(46 cms)W x 17.3” (44cms)H and weights 53 lbs (24 Kg).
Can I track my order?
Yes. As soon as your order has shipped, we’ll email you the tracking number.
What if I change my mind?
and want to cancel your order or want to choose a different color, please email us immediately. We can offer a full refund or exchange your items, only if the goods haven’t shipped. Once the products have shipped, the sale is final. Please note that it make take a few days to see the refund on your account.
WHAT'S YOUR RETURN POLICY?
We want you to be happy with your new Malagana Design product, but if for some reason you changed your mind after it was shipped, we accept returns within 3 days of receipt in the United States only. A 20% restocking fee will be charged on returned orders. Items must be in new, unused and resalable condition and they must be returned in their original packaging. Sales in all other countries are final. Please refer to the Customer Care section for more information.
WHAT DOES 'MALAGANA' MEAN?
‘Malagana’ was the name of a pre-Hispanic culture in Colombia. Around 100 A.D they were remarkable potters and goldsmiths. In a way they were the designers of their days. We liked that the name of our studio also helped carry the Colombian culture abroad.
...And we also think the name it's quite catchy ;-)