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Privacy Policy

Introduction

At Malagana Design S.A.S. (“Malagana Design”) we value our customers and we respect your privacy. We collect information about you on our website and sometimes through our wholesale retail store partners in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with business partners that help this site function or assists us in fulfilling your order. This Privacy and Usage Policy only covers information collected at this Web Site, and does not cover any information collected offline by Malagana Design, including information collected by our 3rd Party Wholesale Retail partners.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use certain information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on this policy.

Last Updated: May 2014

Types of Information Collected

We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:

  • Email List – When you create an account with Malagana Design, you will be given the option to be added to the Malagana Design email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, click the unsubscribe button found at the bottom of the emails we send you.
  • Purchases – When you place an order, you will be asked to provide your credit card information. Malagana Design does not store your credit card information.
  • Customer Service/Participation in Promotions/Sweepstakes or Surveys – If you contact Customer Care or participate in one of our promotions or sweepstakes or user surveys, we may ask for additional information, such as your age, interests or product preferences.

Use of Your Personal Information

We use the information we collect for various purposes, including:

  • To complete your purchase transactions.
  • To provide the services you request.
  • To keep you informed about the status of your orders.
  • To identify your product and service preferences, so we can notify you of new or additional products, services and promotions that might be of interest to you.
  • To notify you of product recalls or provide other information concerning products you have purchased.
  • To improve our merchandise selections, customer service and overall shopping experience.
  • To communicate with you by email, postal mail, telephone or other means.

Others with whom we may share your information

Service Providers: We also may disclose information to outside companies that help us bring to you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information (b) assist us in distributing emails (c) assist us with direct marketing and data collection (d) provide us with data storage and analysis (e) provide fraud prevention (g) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights to protect the rights, property or safety of visitors of this website to the public.

Links to Other Sites

While visiting our web site, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any web site you may access through malaganadesign.com. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Malagana Design Privacy and Usage Policy. Please make sure you understand the other site’s privacy policy before providing personal information.

Cookies

Several of our functions use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer’s browser. Cookies help us remember when you return to our website. Cookies also hold information a site may need to personalize/enhance your experience and to gather website statistical data, such as which pages are visited, what is included in your shopping cart, the Internet provider’s domain name and the addresses of the sites visited immediately before coming to and immediately after leaving www.malaganadesign.com. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets Malagana Design trace your ‘clicktstream’ activity (i.e. the paths taken by visitors to our site as they move from page to page) to enable us to better serve our customers by revealing which portions of our site are most popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser’s instructions for doing so.

Your Security

Malagana Design goes to great lengths to keep your financial information private and safe. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via email. Please note, however, that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of our site. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area. You will remain in this secure zone for the entire checkout process.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee that third parties will not intercept such information.

Emails

You will receive promotional emails only if you have asked to receive them. If you do not want to receive email from Malagana Design you may click on the unsubscribe link at the bottom of any promotional email communication sent by us. You will be promptly unsubscribed from all future promotional emails.